Get in Touch With Us
Got a question about how we review offshore casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach our team and what happens once you do.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your message to [email protected].
A quick note on the subject line helps us route your message properly — let us know if you're asking about a specific casino review, a bonus term, a correction, or something else entirely. The more specific you are, the faster we can get you a useful answer.
What We Can Help With
- Questions about our reviews or ratings — If you want to know more about why a site like Raging Bull, Magician Bet, or any other listing ranks where it does, or how we weigh licensing, payout speed, and game variety, ask us directly.
- Corrections — Bonus terms, wagering requirements, and licensing details at offshore operators change without much notice. If you notice information on our site that looks out of date, tell us and we'll look into it.
- Content suggestions — If there's a topic related to non-GamStop casinos or offshore gambling more broadly that you think we should cover, we're open to hearing it.
- Partnership or editorial enquiries — If you represent an operator, software provider, or another site and want to discuss working together, introduce yourself and explain what you have in mind. Any commercial relationship we enter into does not influence how we rank or rate a casino.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate resources, and you can also reach the National Problem Gambling Helpline anytime at 1-800-GAMBLER.
What to Expect After You Write to Us
A real person reads and responds to every message — we don't rely on automated replies to stand in for an actual answer. Our usual response window is two working days, though it can run a little longer during busier periods. If your enquiry needs more research, such as verifying a licensing claim or checking a bonus term with a specific operator, we'll let you know it's taking a bit more time rather than leaving you waiting without word.
A Word on What We Can't Do
We're an independent review and comparison site, not a casino operator, payment processor, or regulator. We can't process deposits or withdrawals, access your account at any offshore casino, or intervene in a dispute between you and an operator. If you have an issue with a specific site — a delayed payout, a bonus dispute, or an account problem — that has to be raised directly with that casino's own support team. What we can do is factor genuine, verifiable reader feedback into how we assess and rank sites going forward.
We also can't offer legal or tax advice. If you have questions about how offshore gambling winnings are taxed or whether real-money play is permitted where you live, a qualified professional or your state's gaming authority is the right place to ask — we're not able to give a definitive answer on either.
Before You Get in Touch
A few things are worth keeping in mind. Offshore casinos are licensed outside the US, typically in jurisdictions like Curaçao, Anjouan, or Costa Rica, and none of them are regulated by a US state. That means the consumer protections you'd get from a state-licensed operator — segregated funds, guaranteed dispute resolution, tested RTP — don't apply here. Our content reflects that reality, and any question you send us about legality or safety will get an honest, non-definitive answer rather than a guarantee we can't back up.
We're not able to help with anything that suggests gambling as a way to solve financial problems, and we won't respond to messages from anyone under 21. Our content and our replies are intended for adults old enough to gamble legally where that applies to them.
Ready to Send a Message?
Whether it's a quick question or detailed feedback on how we've covered a particular offshore casino, we're glad to hear from you. Drop us a line whenever something on the site raises a question, and we'll do our best to give you a straight answer.